Terms & Conditions

These Terms set out the legal contract that applies when you purchase products from Immune as a private individual. Your agreement to comply with and be bound by these terms and conditions is deemed to occur upon your first use of the Website. If you do not agree to be bound by these terms and conditions, you should stop using the Website immediately.

Description of Products

The description and specification of products on the Web Site is only approximate and we reserve the right to make changes that do not materially affect the quality or performance of those products.

We may correct any error appearing on the Web Site or withdraw any product from sale without incurring liability. Price and availability are also subject to change without notice.

Out of stock

Immune is trying to maintain an up-to-date inventory. If we are subject to a shortage of stock, Immune undertakes to notify you within a reasonable period of time. Return or refund options will be available.

Inaccessible areas

Immune reserves the right to cancel an order and suspend your subscription if your region is one of the inaccessible locations for delivery.

Delivery

Shipping dates and times are estimated, and actual shipping dates and times may change due to weather and other factors, some of which are beyond our control. In the event of circumstances beyond our control, that affect our ability to deliver the products to you on your scheduled delivery date, we will attempt to deliver your Products to you as soon as possible.

The Products shall be deemed delivered when the Product is delivered to the place indicated in accordance with the delivery instructions specified in your order. We assume that anyone present at the address specified in the delivery instructions is authorized to receive the order on your behalf. If no one is present at the address indicated in your delivery instructions, we will leave the package unattended at the address or location you specify. It is your responsibility to provide us with clear and complete delivery instructions.

Lost or damaged parcels

If you have any lost or missing products from your order, then please contact our Customer Care team. Lost parcels must be reported within 30 days of the dispatch date. We will not be liable for any loss should you fail to do this.We take great care to ensure your items reach you in good condition. However, if you are unfortunate to receive a damaged item, you can contact our Customer Care team with details of the damage, and we will happily refund or replace it once the fault or damage is agreed.

Modifications to the service and prices

Prices for our products are subject to change without notice.We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.We shall not be liable to you or to any third party for any modification, price change, suspension, or discontinuance of the Service.

Links to other websites

This Website may contain links to other sites. Unless expressly stated, these sites are not under the control of Immune or our affiliates.
We assume no responsibility for the content of such Websites and disclaim liability for all forms of loss or damage arising out of their use of them.
The inclusion of a link to another site on this Website does not imply any endorsement of the sites themselves or those in control of them.

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Terms & Conditions